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Portrait of Tanya Sehra, Project Manager
🪄The Ticket Wizard
PMO · AI · SaaS

“I turn ambiguous roadmaps into shipped software — on time, on scope, and with teams that still like each other on Friday.”

98%
On-time
15+
Industries
3
Continents
Delivering across EU · US · APAC from India 🌏

Delivering enterprise software with clarity, governance, and measurable outcomes.

Senior Project Manager with 5+ years of experience leading enterprise SaaS delivery, PMO operations, managed services, and cross-functional teams across Government, Logistics, FinTech, and Research platforms.

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Working experience

CR
Project Manager
Crebos Online Solutions
Feb 2023 — Present
QA
QA Lead / Coordinator
Crebos Online Solutions
Aug 2021 — Jan 2023
Delivery Governance✦ClickUp Architect✦RAID Logs✦Portfolio Dashboards✦Resource Planning✦PMO Initiatives✦Sprint Planning✦Stakeholder Mgmt✦Release Management✦AI-Assisted PM✦QA Leadership✦Cross-functional Delivery✦Delivery Governance✦ClickUp Architect✦RAID Logs✦Portfolio Dashboards✦Resource Planning✦PMO Initiatives✦Sprint Planning✦Stakeholder Mgmt✦Release Management✦AI-Assisted PM✦QA Leadership✦Cross-functional Delivery✦
5+
Years Experience
15+
Projects Delivered
20+
Cross-functional Teams
13
Industries Served
Enterprise
SaaS Delivery
PMO
Operations & Governance
About

From breaking software to building delivery.

I joined the company in 2021 as a Manual QA Engineer — obsessed with edge cases, broken flows, and the small details that decide whether a product feels great.

Within six months I earned my first appraisal. By 2022 I was leading projects as a QA Lead / Coordinator, and in early 2023 I officially transitioned into Project Manager — because I was already doing the work. Today I contribute to delivery governance, ClickUp system design, resource planning, portfolio dashboards, AI-assisted PM, and PMO-style initiatives across the organization.

I've worked directly with company leadership and senior delivery stakeholders across regions on projects spanning FinTech, Government, Sustainability, Logistics, Industrial Engineering, SaaS, and AI/HR tech. My long-term goal: help organizations deliver software better, not just deliver more software.

Ownership
Own the outcome, not just the tasks.
Transparency
Good news and bad — both visible early.
Continuous improvement
Every project teaches the next one.
Collaboration
Devs, design, QA, clients — one delivery.
Experience

A timeline built on shipped work.

Feb 2023 — Present Current role

Project Manager

Crebos Online Solutions Pvt. Ltd.

Officially transitioned into PM — because the responsibilities were already mine. End-to-end delivery for 15+ client projects across web, mobile, and enterprise SaaS platforms. Contributing to delivery governance, ClickUp standardization, portfolio dashboards, and AI-assisted PM.

  • Sprint & milestone planning, backlog grooming, release planning
  • Direct client communication and requirement clarification
  • Cross-functional coordination: devs, designers, QA, third-parties
  • Risk tracking, escalation handling, and stakeholder reporting
  • QA oversight, release readiness, and production sign-off
  • Delivery governance, portfolio dashboards, and AI-assisted PM
E2E
Ownership
15+
Projects
PMO
Contributions
Aug 2021 — Jan 2023

QA Lead / Project Coordinator

Crebos Online Solutions Pvt. Ltd.

Started in QA and grew into a lead / coordinator role — leading testing efforts, coordinating developers, and participating in sprint planning, estimation, and leadership communication. Earned my first appraisal within six months and Employee of the Month × 2.

  • User stories, test plans, and sprint planning support
  • Manual, regression, smoke, and UAT test coverage across web and mobile
  • Blocker tracking, dependency escalation, delivery visibility
  • Became the company's ClickUp expert — designing spaces, dashboards, automations
  • Regular communication with senior leadership and technical leads
ClickUp
Expert
2×
Employee of the Month
QA
Leadership
Day in the life

A day in the life of a Project Manager.

From planning to delivery — how I keep teams aligned.

08:30
Plan the day
Triage overnight messages from global clients. Update priorities in ClickUp.
10:00
Stand-ups
Run daily stand-ups across 2–3 squads. Unblock, reassign, escalate.
12:00
Client sync
Status updates, demo prep, scope clarifications, expectation alignment.
14:30
Deep work
Sprint planning, backlog grooming, risk log, SOP and process refinement.
17:00
Delivery review
QA sign-off, release readiness, internal reporting, prep for tomorrow.
Featured work

Case studies from the trenches.

Real PM situations, real decisions, real outcomes.

🏛️ Flagship · Enterprise governance

Government digital platform — multi-stakeholder delivery

A large-scale public-sector digital service platform with mobile and web touchpoints, multiple integrations, and a diverse stakeholder ecosystem requiring strict governance and delivery cadence.

Challenge
Multiple integrated systems, external vendors, public-sector stakeholders, and payment/identity providers — all needing coordination, dependency management, and executive visibility.
Actions
  • Owned delivery governance, RAID logs, and dependency tracking across workstreams
  • Built portfolio dashboards for executive and stakeholder visibility
  • Coordinated cross-vendor delivery with retailers, public agencies, and third-party partners
  • Introduced QA and delivery cadences aligned to release readiness
Outcome
Turned my scope from managing individual projects into improving how the entire portfolio is managed — the work that grew into PMO-style contributions across the organization.
10–15
Team size
Public
Sector
PMO
Turning point
☁️ SaaS · End-to-end ownership

SaaS field operations platform — full product lifecycle

A SaaS platform for field data collection and inspection workflows. First project where I owned the full product lifecycle — planning, execution, QA, client communication, sprint planning, milestone tracking, and market readiness.

Challenge
Small team, tight release cadence, and a client expecting end-to-end delivery ownership from a single point of accountability.
Actions
  • Ran sprint & release planning end to end, with the client in the loop weekly
  • Owned QA, UAT, and production readiness alongside delivery planning
  • Managed go-to-market and product lifecycle discussions with leadership
Outcome
Shipped and matured the product with clean QA sign-off — and cemented my identity as an end-to-end delivery PM, not a coordinator.
E2E
Ownership
SaaS
Product
Client
Direct
🌏 Industrial · Distributed delivery

Industrial e-commerce platform — globally distributed team

An industrial B2B e-commerce platform delivered across backend, frontend, and freelance contributors in multiple countries, with a European client on the other end.

Challenge
Geographically distributed team across multiple time zones, mixed employment models, and a client expecting steady, predictable delivery updates.
Actions
  • Structured async-first delivery updates across Asia and Europe
  • Coordinated freelancers alongside full-time engineers on a shared cadence
  • Kept the client aligned with weekly status and clear risk visibility
Outcome
Sharpened my ability to run distributed delivery — a capability I now use across every multi-region engagement.
3
Countries
Intl
Client
Async
Delivery
Portfolio

Industries I've delivered in.

15+ engagements across Europe & Asia, spanning government, fintech, sustainability, industrial, SaaS, and AI.

Industry

Government & Public Sector

Digital public services & citizen platforms

Industry

FinTech

Payment, wallet & financial workflow products

Industry

Sustainability & Circular Economy

Waste-reduction & reuse platforms

Industry

Logistics & Supply Chain

Tracking, routing & fleet systems

Industry

Industrial Engineering

B2B platforms for engineering & manufacturing

Industry

SaaS Products

Subscription software & field-ops tools

Industry

Research Platforms

Survey, data & insights products

Industry

AI & HR Tech

Assessment, automation & people platforms

Industry

Luxury / Retail

E-commerce & brand experience platforms

Industry

Event & Smart Infrastructure

Ticketing, IoT & venue technology

Industry

Communication Platforms

Mentoring & consultation marketplaces

Skills

The toolkit behind the delivery.

Project Management

Sprint PlanningMilestone PlanningRelease PlanningRisk & RAIDStakeholder MgmtExecutive Reporting

Delivery Excellence & PMO

Delivery GovernancePortfolio DashboardsResource PlanningDependency MgmtDelivery KPIsSOP Design

Tools & Systems

ClickUp (Expert)JiraConfluenceSlackNotionGoogle Workspace

Quality & AI

QA LeadershipUATRelease ReadinessAI-Assisted PMAutomationProcess Improvement
Philosophy

How I lead projects.

Six principles I come back to on every engagement.

01

Communicate early

Surface risks before they become emergencies.

02

Document everything important

If it isn't written down, it didn't happen.

03

Remove blockers quickly

My job is to make the team's job easier today.

04

Outcomes over activity

Velocity is a vanity metric. Delivered value isn't.

05

Build trust before urgency

People move faster for leaders they believe in.

06

Systems that scale

Build the process so the next PM can run it without me.

Where I'm going

Building toward delivery & program leadership.

Over the next five years I'm growing into Senior PM, Delivery Manager, Program Manager, PMO, Customer Delivery Manager, and Professional Services Manager roles — combining complex software delivery with organizational governance, operational maturity, and AI-enabled project management.

Senior PMDelivery ManagerProgram ManagerPMOCustomer Delivery ManagerProfessional Services
In progress

CAPM Certification

Preparing for the Certified Associate in Project Management — a structured complement to four years of hands-on delivery.

Study progress65%
Always growing

What I'm learning right now.

A short list of the skills I'm actively sharpening to grow into program-level delivery leadership.

CAPM

Certified Associate in Project Management

Progress65%
In progress

SQL

Queries, joins & delivery analytics

Progress55%
In progress

APIs

REST fundamentals for PMs

Progress50%
In progress

AI Program Management

AI-assisted delivery & governance

Progress70%
In progress

Google Cloud Fundamentals

Cloud literacy for SaaS delivery

Progress40%
In progress

Technical Fluency

Speaking engineering's language

Progress75%
In progress
Currently reading & experimenting with AI-native PM workflows in ClickUp, Notion AI, and Cursor.
Contact

Let's build something great together.

Hiring for a senior PM, delivery lead, or program management role? I'd love to hear about the team and where I can help.

Email
tanyasehrapm@gmail.com
LinkedIn
linkedin.com/in/tanya-s-130a77176
Based in
India · Open to remote
Download one-page resume